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Words Related to People

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aaariel's version from 2015-08-28 09:09

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Question Answer
Agentscoworkers at the airport, who serve customers, handle baggage, direct aircraft and equipment on the ground. Agents working in the airport terminal are also called Airport Sales Agents (ASAs).
Customersthe passengers who travel are always referred to as customers. Flight attendants always need to be aware of our customers and their needs.
Captain (CA)the captain sits in the left seat of the flight deck and is identified with four stripes on their uniform
Crewany person whose primary job function is working on board an aircraft in flight.
Crew Schedulingthe department responsible for assigning crewmembers to a flight.
Flight Service Coordinator (FSC)a flight attendant working a position designated as the leader of the flight attendant crew on subsidiary Continental flights also referred to as the lead flight attendant.
First Officer (FO)pilot who sits in the right seat of the flight deck and has three stripes on their uniform.
International Service Manager (ISM)a flight attendant working a position designated as the leader of the flight attendant crew on Trans–Atlantic and Trans-Pacific flights on subsidiary Continental flights, also referred to as the lead flight attendant.
International Relief Officer (IRO)an extra pilot scheduled on a flight used to relieve the working pilots for their crew rest
Pilot-In-Command (PIC)the pilot responsible for the operation and safety of an aircraft during flight time.
Pursera flight attendant working as the leader of the flight attendant crew on subsidiary United flights, also referred to as the lead flight attendant.
Spinnera customer up in the aisle after boarding is complete without a seat.
Standbya reserve flight attendant scheduled stand by at the airport. Airport Alerts may be assigned any trip during the 4 hours they are scheduled to stand by at the airport.
Thru Customera customer who remains on the aircraft at an intermediate stop.
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