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SAP Exam

kojigabriel's version from 2018-05-02 12:41

Order to Deliver

Question Answer
1.create master data of materials and customer
2.sales price inquiry
3.quotation of item
4.receive order from customer and check availability
5.MRP - materials not in stock to be produced, purchased and received to vendor
6.purchase requisition
7.purchase order
8.receive to stock
9.verify invoice request creation
11.picking up delivery
12.posting delivery, goods issue (reduce stock)
13.customer billing (bill doc, sales invoice)
14.control of payment (aka dunning)
15.receive payments and post incoming

General Info for order to delivery:

Question Answer
Basic datamaterial, customer, vendor, general (special) - valid until changed
Process oriented datapricing, conditions, sourcing, inforecords, MRP, bill of material - all temporary info
IMGimplementation guide, which is the customizations of the ERP to the companies needs
Bill of material (for MRP)can be multiple items of stock that when combined, result in the finished product. this method is used for MRP runs.

SAP system landscape

Question Answer
SAP recommends these complimenting systemsDevelopment, Quality Assurance, and Production
Developmentsystem is used for developing the implementation guide (IMG) and other enhancements, using ABAP code.
Transport Directoryrelays stored data on the Development server for use of the Quality Assurance and Production
Quality Assurancetesting the implementations for release into production
Productionall core processes for economic function of a compnay
Stages of system changesa) first step is transport request for approval, b) then recorded into transport directory, c) then gone through Quality Assurance for testing, d) then finally into production

ERP Systems

Question Answer
Three different types of ERP's areSAP, Oracle Business Suite, and Microsoft NAV
ERP software vendorssell the system to the customer
ERP vendorssupply installation help, maintenance and consultancy
ERP implementationdefines business processes and adjusts the ERP accordingly, could take years for large businesses, and months for small businesses
Three kinds of ERP projectsimplementation, upgrade version and adding process
Maintenancecan have in house ERP expert, but usually outsourced based on a consulting contract
Not all companiesuse all of ERP modules
Data integrityis highest when company only uses one vendor
Configuration allowscustomization of process needs in ERP
Before choosing software, company muststudy needs, hire external software consultants to choose right software
Benefits of ERPmore efficient processes is better than unrelated systems, to cover all needs, customization of systems, fast business process, making better ROI and happy customers
Costsdepend on size of company, capable hardware, consultant fees, disruption of business for implementation and training
Problems resultwhen company doesn't understand full processes, staff problems, misguided expectations, insufficient analysis of needs, poor training trying to reconfigure ERP once implemented can cause costs and danger to data integrity
ROIis hard to calculate, typically done by dividing value of projects benefits by cost
63% of of companiesreported positive ROI, most companies also said non-financial goals were behind implementations
Success depends ontop down promotion and involvement
Evolutionis to understand social impact, solve adaptability problems with customers
New with ERPCRM inclusion, supplier relationship management, data analysis for use of business intelligence, cloud based solutions
SummaryERP software is expensive, time consuming and needs lots of training, but good payoffs which are not immediate

ERP implementation steps

Question Answer
1.decision for ERP implement
2.finding out what ERP systems are available
3.choosing correct system
4.defining requirements for system
5.adjusting software to business process (IMG)
7.user training
8.going live

ERP roles

Question Answer
Project managercoordinates project, estimates workload and timetable
Technical consultantdatabase and hardware
Application consultantusually specialized in one area of function (logistics, sales, human resources)
ProgrammerABAP in SAP or C Side in MS
Integration consultantexpert in data transfer from ERP to POS

Future challenges

Question Answer
Tackle digital economyby making all processes, people to be connected, digital supply chain. As computing power becomes stronger, also becomes cheaper. all companies will have to be digital in some way
Hyper connectivityevery consumer and is connected, preventing disruptions
Smartersensors, automation, involved in economy
Super computingadvances in networking and in memory computing
Cloud computingtechnology infrastructure are now online, making it more accessible
Cyber securitytrust and security is main driver of using a certain business
Challengescomplexity is hindering growth and costing more
1st evolution wavetask automation
2nd evolution waveintegrated processes from client-server relationship
3rd evolution waveflexible process from service oriented software
4th evolution waveagile processes from in-memory computing, cloud service, mobility and analytics
Time is lost betweenevent of business happens, data is stored, analytics made, and decision made


Question Answer
Digital corea) workforce (simplified training, performance, and access to software) b) IOT, real time business intelligence c) supplier, maintain all lines of service through app, like materials and labor d) user experience
Benefitsreal time information on a customized platform, faster business outcomes, reduces disruptions because of cloud deployment, modules of processes greatly reduced
In the pastdata had to be exported before analyzed, now it is readily available for BI, batch processing common for data outputs, and manual reconciliation
SAP Fioriare common business processes which are templated for mobile devices
Goal for usersis to move from functional entry to role based applications for better focus (meaning the user only uses what is needed)
S/4 Line of Business Financepredictive financing, real time cash management, budgeting, real time auditing, fraud analysis
S/4 HRevaluate performance, compliance, implementing HR strategies, team management
S/4 Sourcing and Procurementreal time supplier management, invoices, payables, materials, transparency, faster invoicing, less errors, supplier risk management
S/4 Marketingfast access to customer info, targetting groups, personalized SEO campaigns, customer insights, make real time adjustments
S/4 Salesmanage accounts, insights, inventory, pricing, sales quotes, simplify lead-to-cash process
S/4 Servicestreamlined service and maximize profits
S/4 Supply chaintraditional supply, what if scenarios, respond fast, higher sales turn around with chain
In manufacturingit improves production. quality management, inventory, and see demand in real time. outcome is reduced costs, correct inventory information, product quality
In financeit improve management, real time revenue stream view and allow immediate decisions to be made, better revenue and less time
In cargo transport and logisticsit gives tracking, fuel use, traffic situation, allowing for predict time to customer
In automotive industryit helps driver in basic tasks, like parking, fueling, helps predict via driver behavior, can provide current demand for production of cars, and predict when maintenance is needed
In retailcan understand customer needs based on transactions, needs and trends, therefore giving a personalized experience
In healthcareprevention, health insights and speedy analysis for R and D