P+ Ch. 2

verickle's version from 2017-03-21 16:45


Question Answer
DeliverableAn output or result that must be completed and approved before moving to the next phase of the project or before you can declare the project complete.
Project life cycleEncompasses all the work of the project and can be represented on a timeline.
Fast trackingStart the next project phase before the prior phase has completed.

Project Process Groups

Question Answer
Initiating ProcessesAll the activities that lead up to the final authorization to begin the project, starting with the original project request.
Planning ProcessesProject goals, objectives, and deliverables are refined and broken down into manageable units of work.
Executing ProcessesThe work of the project is performed.
Monitoring and Controlling ProcessesActivities that monitor the progress of the project to identify any variances from the project plan. Requests for changes to the project scope are included in this process. This area is also where corrective actions are taken to get the work of the project realigned to the project plan.
Closing ProcessesDocument the formal acceptance of the project work and to hand off the completed product to the organization for ongoing maintenance and support.

Receiving a Project Request

Question Answer
High-Level RequirementsExplain the major characteristics of the product or service of the project and describe the relationship between the business need and the product or service requested.
Functional RequirementsDefine what the product, service, or result of the project will do. Focus on how the end user will interact with the product.
Business RequirementsThe big-picture results of fulfilling a project.
Technical RequirementsThe product characteristics needed for the product to perform the functional requirements. The elements that happen behind the scenes of a project or program to meet the client's request.
Decomposing RequirementsBreak down the initial project requirements into manageable units of work.
Request for ProposalA procurement document that is advertised to the vendor community requesting vendors provide a written proposal outlining how they will meet the requirements of the project and how much it will cost.
Statement of WorkA description of what product or service the vendor will provide and is generally included as part of the contract.

Project Stakeholders

Question Answer
StakeholderA person or an organization that has something to gain or lose as a result of performing the project.
Project SponsorUsually an executive in the organization who has the authority to assign money and resources to the project.
Project team membersThe experts who will be performing the work associated with the project.
Single Business Unit ProjectProjects within a single business unit, for example the accounting or human resources department, typically involve requesting a project to help design and build, or purchase, a software system that meets a specific business requirement.
Multiple Business Unit ProjectTwo or more business units can use a system in order to meet business objectives or solve a business problem.
Enterprise ProjectImpacts the complete array of business units—almost everyone in the company or division is affected.
Project ChampionOne of your key stakeholders, and they spread the great news about the benefits of the project and act as a cheerleader of sorts, generating enthusiasm and support for the project.


Question Answer
Define the Initiating processAuthorizes the project to begin.
Three categories of requirementsFunctional requirements define how the user will interact with the system. Business requirements are the big picture of what the business wants from the system. Technical requirements define what the system does to perform the functional requirements.
Define a project sponsorAn executive in the organization who has the authority to allocate dollars and resources to the project.
Define a stakeholderAn organization or someone who has a vested interest in the project and has something to gain or lose from the project.
Describe a project charterProvides formal approval for the project to begin and authorizes the project manager to apply resources to the project. The key components are the problem statement, deliverables, milestones, costs, assumptions, constraints, risks, stakeholders, and project description.