allelipraise's version from 2017-09-24 14:40

Section 1

Question Answer
OrganizationA cooperative social system involving the coordinated efforts of two or more people pursuing a shared purpose
Organizational Designa process of constructing and adjusting an organisation's structure to achieve it goal
Organizational Structurethe process by which a group is formed, its channels of authority, span of control and lines of communication
AuthorityThe right in a position to exercise discretions in making decisions affecting others
PowerThe ability of individuals or groups to induce or influence the beliefs or actions of other persons or groups

Key organizational design process

Question Answer
Differentiationdesign process of breaking the organizational goals into task
Integrationdesign process of linking the task together to form a structure that supports goal accomplishment

Types of Differentiation

Question Answer
HorizontalDegree of differentiation between organization subunits and based on specialization
VerticalDifference in authority and responsibility in the organizational hierarchy
SpatialThe geographic dispersion of an organization's offices, plants and personel

Forms of Structural Dimensions of Integration

Question Answer
Formalizationthe degree to which an organization has official rules and regulations and procedures
CentralizationThe degree to which the decisions are made at the top of the organizations
SpecializationThe degree to which jobs are narrowly defined and depend on unique expertise
StandardizationThe degree to which work activities are accomplished in an orderly fashion
ComplexityThe degree to which different types of activities occur within the organization
Hierarchy of AuthorityThe degree of vertical differentiation across level of management

4 Contextual Variables

Question Answer
SizeTotal number of the employees
TechnologyThe tools, techniques and actions used by an organization to transform inputs and outputs
EnvironmentAnything outside the boundaries of an organizations
Strategy and GoalsProvides legitimacy to the organization, as well as employee direction, decision guidelines and criteria for performance

Basis of Power

Question Answer
LegitimatePosition/Role = Teachers -> Incharge
RewardAbility to give = Verbal praise
CoerciveAbility to Punish = Detention
Expert having superior knowledge = already know what you teach
ReferentPerceived as caring = best interest of students

Parts of an Organization

Question Answer
Strategic apexthe one or more full-time managers who oversee the entire system (in short, senior management)
Middle lineThe managers who connect the strategic apex with the operating core
Operating CoreThe people directly related to the production of services or products
TechnostructureThe analysts who design, plan, change or train the operating core
Support staffThe specialists who provide support to the organization outside of the operating core's activities
IdeologyThe traditions and beliefs that make the organization unique.

Coordinating Mechanism

Question Answer
Mutual adjustmentAchieves coordination by the simple process of informal communication
Direct SupervisionCoordination is achieved by having one person issue orders or instructions to several others whose work interrelates
Standardization of work processexists when the content of work is specified or programmed.
Standardization of outputsexists when the results of the work are specified
Standardization of skillsexists when the kind of training necessary to do the work is specified.
Standardization of normsNorms infusing the work that are controlled so that everyone functions according to the same set of beliefs

Key part of the organization

Question Answer
Simple/ entrepreneurialStrategic Apex
Machine/ bureaucracyTechnostructure
ProfessionalOperating Core
DiversifiedMiddle Line
InnovativeSupport Staff

Prime coordinating mechanism

Question Answer
Simple/ entrepreneurialDirect Supervision
Machine/ bureaucracyStandardization of Work Process
ProfessionalStandardization of skills
DiversifiedStandardization of Outputs
InnovativeMutual Adjustment
MissionaryStandardization of Norms

Type of decentralization

Question Answer
Simple/ entrepreneurialVertical and Horizontal
Machine/ bureaucracyLimited Horizontal
ProfessionalVertical and Horizontal
DiversifiedLimited Vertical
InnovativeSelective decentralization