Oral Comm Final

rosesarered's version from 2016-05-09 17:12

Chapter 3 - Language

Question Answer
Definition of languagea system of words represented by symbols, used for a common purpose by a group of people
Symbolswords that convey meaning and characterize ideas, people, places, or concepts
Denotative and connotative meanings of wordsdenotative: a word's formal or "dictionary" definition, are highly public, frame the "accepted" use of a term for an entire culture or language. connotative: informal meanings associated with feelings and personal experiences, relational rather than public, used among smaller, intimately connected groups. (misunderstandings arise when we confuse a connotative meaning for a denotative meaning)
Inclusive languageemploys expressions and words that are broad enough to include all people and avoids expressions and words that exclude particular groups
Linguistic relativity hypothesispresented by Edward Sapir and Benjamin Whorf to describe idea that language creates and shapes our social reality

Chapter 4 - Nonverbal Communications

Question Answer
Definition of nonverbal communicationall the ways we communicate without using words
Kinesicsstudy of body movement including both posture and gestures
Gesturesmovements you make with your hands and arms
Vocalicsstudy of the use of voice to express self (includes tone, volume, pitch, articulation, rate of voice and use of silence)
Emblemsmeanings in specific communication and cultural contexts that substitute for words
Illustratorsgestures that complement, enhance, or substitute for the verbal message
Affect Displaysnonverbal gestures, postures, and facial expressions that communicate emotions
Regulatorsgestures used to control the turn-taking in conversations
Edward T. Hall’s zones of spaceintimate zone: 0-18 in, family, close friends. personal zone: 18 in-4 ft, friends. social zone: 4-12 feet, strangers, business. public zone: +12 feet, public events.
Territorialitystudy of how people use space and objects to communicate occupancy or ownership of space
Chronemicsstudy of ways in which time is used to structure interactions
Personal artifactsliterally personal items, glasses, handbags, jewelry, phones, tattoos - express how you want to be seen

Chapter 5 - Listening

Question Answer
Source distractionoccur when person or mediated message we are listening to exhibits a behavior that inhibits our ability to listen
Critical listeningoccurs when you need to evaluate an argument or a stance and develop an opinion based on evidence..most demanding because you must listen to message and analyze content at same time
Comprehensive listeningtrying to understand and make meaning of message
Empathic Listeninglistening to others by responding nonjudgmentally to their needs (either physical or emotional)
Steps in the listening processHURIER 1. Hearing 2. Understanding 3. Remembering 4. Interpreting 5. Evaluating 6. Responding
Evaluating the messagemaking an assessment about the information despite distractions

Chapter 12 - Researching Your Presentation

Question Answer
Plagiarismusing someone else's language, ideas, or other original material without acknowledging its source
MLA format for referencesContributors' names. "Title of Resource." Publisher, Last edited date. Medium. Date of access.
Reference worksgeneral materials such as encyclopedias, dictionaries, biographical
Establishing credibilityconvincing your audience that you are qualified to speak on the subject and that your evidence is strong
Emotional appealsmode of persuasion designed to create emotional response - pathos: involves passion or emotion

Chapter 15 - Informative Presentations

Question Answer
Information overloadnegative feelings of being given too much information to process about a particular topic
Organizational patternschronological, topical, spatial, cause and effect, problem-cause-solution, monroe's motivated sequence
Difference between informative and persuasive presentationsspeaker's intent or what is trying to be accomplished
Demonstrative presentation topicsshow the audience how to do something specific and easy
Defining new termsdefine new terms for audience to help understand

Chapter 16 - Persuasive Presentations

Question Answer
Questions of policyrefer to persuading for a change to an existing law, plan, or policy, or creating a new policy
Questions of valueused when trying to persuade relative merits: good/bad, moral/immoral
Questions of factused to persuade another that a fact is true or not
Monroe’s Motivated Sequenceorganizational pattern used for persuasive presentations: five steps: attention, need, satisfaction, visualization, and action
What is persuasion all about? p. 443its about helping meet the needs of your audience and future audiences in ethical ways
Establishing credibility (when?)early in the introduction to show you know what you're talking about
Key technique in guiding a clear persuasive argument>> make sure evidence fits with approach <<
crafting a strong argument based on the audience and topic; show the audience what can be gained from the presentation;
Different types of arguments (example, analogy, definition, etc.)example, analogy (literal or metaphorical - like or as), definition, relationship (correlation or causation)
Organizational patterns for persuasive speakingproblem-cause-solution or Monroe's Motivated Sequence

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