Create
Learn
Share

Nig

rename
tinipefa's version from 2015-11-11 23:33

Section 1

Question Answer
Determinants of job performance modelWillingness, capacity, and opportunity
Levels of needPsychological, phisiological, and sociological
Maslow's Need HierarchyTheory that states individuals work on one level of need before worrying about the next: Physiological - Safety and Security - Belongingness - Esteem - Self actualization
Aldefer's ERG theoryHierarchical: Existence, Relatedness, Growth
Expectancy TheoryTheory that workers are more motivated when they see the outcomes of work
memorize

Section 2

Question Answer
ExpectancyThe belief an outcome will occur from their behavior
Instrumentalities Association between performance and outcome
ValencesPreference of outcomes
memorize

Section 3

Question Answer
Job RangeRange of tasks under a job
Job depthControl that a position has in an organization
Job rotationManagement technique to rotate jobs and tasks between workers to reduce monotony
Job enrichmentHow enriched a job is. E.g. how it makes the person feel.
memorize

Section 4

Question Answer
Alternative work solutiionsGiving employees flexible hours; use of virtual teams
Total Quality ManagementJob culture that promotes advancement and self improvement
Elements of communicationCommunicator - Encoding - Medium - Decoding receiver - Feedback - Message
memorize