Looking Out Looking In Chapter 7

wiguyayi's version from 2016-05-04 06:10


Question Answer
A listening response in which the receiver offers suggestions about how the speaker should deal with a problemadvising
A style in which the receiver listens carefully inn order to gather information to use in an attack of the speakerambushing
A listening response in which the receiver offers an interpretation of a speaker’smessageanalyzing
The psychological process of selection where we decide what gets throughattending
Questions that disguise the speakers true motives, which do not include a genuine desire to understand the other personcounterfeit questions
A response style in which the receiver perceives a speakers comments as an attackdefensive listening
The physiological dimension of listeninghearing
Failure to recognize the thoughts or feelings that are not directly expressed by a speakerinsensitive listening
A style in which the receiver ignores undesirable informationinsulated listening
A listening response in which the receiver evaluates the sender’smessage either favorably of unfavorablyjudging
Process that consists of hearing, attending, understanding, responding and remembering an aural messagelistening
The degree of congruence between what a listener understands and what message-sender was attempting to communicatelistening fidelity
Giving careful and thoughtful attention and responses to the messages we receivemindful listening
Reacting to others messages automatically and routinely, without much mental investmentmindless listening
Restating a speakers thoughts and/or feelings in the listeners own wordsparaphrasing
Using silences and brief statements of encouragement to draw out a speakerprompting
An imitation of true listening in which the receivers mind is elsewherepseudo-listening
A listening response in which the receiver seeks additional information form the senderquestioning
Ability to recall informationremembering
Giving observable feedback to the speakerresponding
A listening style in which the receiver responds only to messages that interest him or herselective listening
Attempts to elicit information that enabler the asker to understand the other personsincere questions
A listening style in which the receiver is more concerned with making his or her own point than in understanding the speakerstage-hogging
A listening response that demonstrates solidarity with a speaker’s situationsupporting
Occurs when sense is made of a messageunderstanding