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Group Dynamics Ch8

rename
Updated 2009-09-03 20:51

Chapter 8

What are the different types of diversity that may be present in a group?

QuestionAnswer
Informational diversitymember differences in knowledge bases and perspectives
Surface-level diversitydemographic and physical characteristics
Deep-level diversityattitudinal, belief and value difference
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Know how the similarity-attraction paradigm explains our discomfort with diversity and how we can improve group effectiveness.

QuestionAnswer
Similarity attraction paradigmtendency to be attracted to and to like people who are similar to us in interests, attitudes, values, and demographics.
Remind yourself of therewards of interacting with diverse others.
Also remind yourself of thesimilarities among all people.
Avoid jumping to the conclusion thatdifferent others will not like you
Override the tendency todistance yourself from people who are different than you.
If you experience cultureshock-hang in there.
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Know how the social categorization paradigm explains people’s common discomfort with diversity? According to this model, how can we improve effectiveness in the diverse group?

QuestionAnswer
Social categorization paradigm-emphasizes thatwe categorize members according to preexisting stereotypes, leading to biased perceptions and interactions.
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Improve effectiveness
Question Answer
Be aware of and questionyour own stereotypes.
Work to formaccurate impressions
Ask yourselfwhat stereotypes you have about these people
Look beyondyour past experience.
If you are tired, distracted, or busybe careful and don't stereotype.
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What group process challenges face diverse groups and how can these be dealt with?

QuestionAnswer
Challenge 1 minority group members are isolated
Challenge 2Increased turnover
Challenge 3Unconscious communications
Challenge 4Miscommunications
Challenge 5Increased conflict due to style and culture
Challenge 6Development of ingroups and outgroups.
Solution 1Create opportunities for socializing
Solution 2Solicit input from new minority members
Solution 3Create a superordinate identity
Solution 4As a group create a shared understanding of tasks, etc.
Solution 5All sides should listen.
Solution 6Talk about the group's performance and success.
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What is “multiculturalism’ and why is additive multiculturalism recommended over subtractive multiculturalism?

QuestionAnswer
Multiculturalismunique cultural attributes of different cultures.
Additivethe idea that we should respond to diversity by working to understand and appreciate other groups and integrate diverse perspectives.
SubtractiveThe idea that people should give up their unique cultural attributes to fit with the majority culture.
What is intercultural competence?The ability to interact, effectively with people from other cultures
What value is there in diversity according to the value-in-diversity hypothesis?Value in diversity hypothesis - Diversity in groups offers distinct benefits, such as greater creativity and better problem solving.
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What are the different cultural dimensions identified by Hofstede and how do these influence group behavior?

QuestionAnswer
Power distanceIn a culture the amount of respect and deference less powerful subordinate members generally give to more powerful superior members. Example in Latin American countries
Uncertainty avoidanceThe degree to which individuals in a society feel uncomfortable with situations that are unstructured, unclear, or unpredictable. Example: Japan
Individualism/collectivismThe extent to which individuals in a society view themselves as individuals or as part of a group. Example US individualistic verses Japan collective
Masculinity/femininityWhether a society's dominant values emphasize assertiveness and materialism (masculine) or other centeredness and quality of life (feminine)
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How can you increase your multicultural group skills?

QuestionAnswer
1Recognize and override your ethnocentrism
2Do not demand that others assimilate
3Learn about other cultures
4Be aware of your own cultures influence
5Encourage others to value diversity
6Platinum rule-treat others the way they want to be treated.
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