Flight Attendant Terminology
jwr89's 2015-09-27 15:32
Able Bodied Person (ABP) PAX who would be asked to assist in the event of an emergency
Air Traffic Control (ATC) Service operated by the FAA to promote a safe, orderly, and efficient flow of aircraft, where movement works
Aisle Chair Narrow Chair used to bring passengeers down the jetway & into the aislee of the aircraft to assist them in boarding & deplaning
Altitude The elevation of an aircraft above sea level usually expressed in feet
Altimeter Instrument indicating number of feet above sea level at which the airplane is cruising
Arm The process of positioning or enabling a slide to a door to be ready for emergency use. This is done when all doors are closed and the jet way is pulled away from the aircraft
Auto Pilot An electronic device used to automatically maintain control of the aircraft when desired by the crew
Base The city designated by the airline where crew begin & end trips (domicile)
Bidding The process of selecting a schedule for the month based on seniority. FA's will also bid for vacation time, positions on the AC, base preferences, etc. All bids are awarded in seniority order.
Block to Block Measured from the time the aircraft pulls away from the gate at its point of departure until the aircraft pulls into the gate at its point of arrival
Boarding The process in which PAX's board the AC
Briefing/Crew Briefing A short meeting of the Flight Crew members prior to each duty period and whenever there is an ac or crew change. Includes turbulence, weather, flight time, destination, special pax, service review and other pertinent information
Bulkhead Any partition/dividing wall within the cabin that provides support
Cabin Interior of the AC occupied by PAX
Cabin Altitude A mechanically simulated altitude maintained in the cabin of the ac during flight (usually around 8,000 feet)
Captain (PIC) The pilot who is 1st in command of the AC, crew, and pax while on duty.
Cargo Compartment Sections of the ac used to store baggage and otheer cargo. PAX not allowed to access these compartments
Charter Flight A rev. flight which is usually not operated on a regular, schedule. Charter flights may be operated on or off regular routes and contracted for carriage of a large group of PAX or freight.
Cockpit/Flight Deck Area of the aircraft where flight crew flies the AC. Door closed and Locked at all times
Concourse Large hallways in an airport which lead to the area where the AC is parked (gate).
Control Tower Located at airports, controlling airplanes and runways
Crew Consists of the Captain, First Officer, Flight Engineer, and Flight Attendants
Crew Resource Management (CRM) The effective utilization and communication with all resources to achieve safe and efficient flight operations
Crew Scheduling Airline personnel who assign and keep track of all flight crews and which flights they will work on.
Deadhead Time spent by a flight attendant traveling from one point to another (not actually working on the flight) at the direction of the company. Either for duty, or returning from duty
Deadhead DW Work, if Needed
Deadhead MD Must deadhead, No Work
Decompression The aircraft's inability to maintain a designated cabin pressure.
Demo Equipment Oxygen mask, seat belt, life vest and safety information card used by flight attendants to conduct a passenger safety demo
Deplane PAX exit the AC
Deploy The process in which an emergency slide is extended out of its container and inflated
Descent The downward motion of an aircraft in preparation for landing
Dispatch Department of emplyees who are jointly responsible with the Captain for the safe launch of each flight. (minimize time ac are stuck)
Ditching Emergency landing of a AC on water
Disarm The process of detaching or repositioning the slide to its original normal Non Emergency State. This is done once the AC is parked at the gate and the Captain has turned off the fasten seat belt sign.
Domicile The city designated by the company where FA's and pilots are based. (Base)
Department of Transportation (DOT) Goverment body that regulates the transportation industry
Duty Time The time a flight attendant is required to report for duty. Measured from the time a FA checks in for the day until the FA is released for the day
Emergency Medical Kit, Expanded Medical Kit. (EMK) Advanced medical equiptment & suppliers for use by trained medical proffesionals only or LFA/FA with permission
EmergencyExit Exits used in conjunction with the PAX entry doors, in the emergency evacuation of an AC. This includes over wing window exits and AC doors
Evacuation The process of immediately evacuating an AC under the emergency conditions
Equipment (A319,DC9,727) Refers to the type of an AC
Federal Aviation Administration (FAA) Governmental body that regulates the Aviation industry, FAA makes FAR
Federal Aviation Regulation (FAR) FAA rules established for the security to guard against potential safety hazards
Ferry Flight A Flight used to move the AC from one destination to another without revenue passengers
First Officer (FO) The second-in-command pilot on a flight
Flight Attendant (FA) Individual qualified on an AC to perform safety related duties as well as customer service
Flight Time The actual elapsed time from take-off to ouchdown
Fuselage Body of the AC without the wings and tail
Greenwich Mean Time (GMT) Also called Zulu Time and is used to ensure that pilots, regardless of location, are using the same 24 hour clock, thus avoiding any confusion when crossing time zones
Galley Area on the AC where food and becerages are stored and prepared. The AC's Kitchen
Gate The PAX boarding area at an airport
Ground Time/Sit Time Period of time an AC and/or its crews spends on the ground between flight legs
Hanger Building where AC are maintained
Headwind The wind blowing in the oppsite direction the AC is Moving -- Fighting Wind
Holding When a flight is waiting to take off, land or for a gate to become available.
In-Flight Department An office set up to handle FA business having an In-flight Manger/Supervisor.
Interphone A Phone on the AC used for communication between crew members
Jet Way/Jet Bridge Enclosed tunnel-like passage way between the gate area in the terminal and the AC
Jump Seat Collapsible seat in the cabin or flight deck for use by the FA, FAA employees, or certified individual that is observing operations of the flight
Layover The time you spend in a particular city between duty days, usually overnight
Landing Gear The under structure that supports the weight of the AC while on the ground
Leg/Segment Flight time spent traveling from block out to block in between two destinations. that appears as a portion of a trip in the FA awarded line of flying.
LEO Law Enforcement Officer
Line Holder A FA whose seniority enables him/her to hold a schedule. No longer on Reserve Status
Load Total number of PAX on board a flight
Minimum Crew The least number of FAs required on each AC by the FAA
Narrow- Bodied AC An AC with a Single/One aisle
Non-Rev PAX Airline emplyees and/or their family members, travel agents, other travel industry emplyees who are traveling on stand by status and have paid nothing or just service fees for their tickets.
Open Time Trips not assigned to FA that could be voluntarily picked up on your day off
Operations (OPS) Airline department that manages many areas. Its primary responsibity is to ensure safe, lega and efficient operation of an airline's AC
Passenger Service Unit (PSU) Located directly above each row of PAX seats or in each armrest, containing reading lights, air vents, and FA call buttons
Per Diem Meal expense allowance determined by the total number of hours you are away from your home base
Placards (Plaque-card) Instructional signs posted in the AC (exit signs, door operation instructions for exit row windows, etc.)
Pre-Flight Check A Check performed by FA to ensure emergency equipment and specific AC systems are in proper working order
Pre-Boarding Early boarding process of PAX who may need additional time or assistance boarding the AC. Also First Class PAX, elite frequent flyers, and military members
Protective Breathing Equipment (PBE) Protective hood containing oxygen used by FAs when fighting ANY in-flight fire.
Purser Also known as the LFA. Responsible to coordinate, lead and direct the activities of the other FAs (Most commonly used on International flights)
Ramp The parking for the AC located at the terminal. Where PAX enter Jet Way or Jet Bridge to access AC
Reserve Period of time spent by the FA "On Call"
Scheduled Time The published time from block to block
Secure To lock up, latch, secure and safely prepare for take-off, landing, or turbulence
Seniority The FAs length of cumulative service with the company from the last day of training. This number is determined several different ways, depending upon the airline.
Sterile Cockpit/Flight Deck All ground operations involving taxi, take off, landing and all other flight operations conducted below 10,000 feet. (Critical phases of flight)
Tailwind Wind blowing in the same direction as the AC is traveling. - Helping the AC
Taxi Movement of the AC on the ground
Temporary Duty (TDY) When a FA is temporarily assigned duty away from his/her domicile
Terminal The building where the PAX and crew go to check in/connect/board/deplane
Turbulence Variations in air movement causing the AC to move up, down, or sideways in short, jerky motions caused by weather and air currents
Unaccompanied Minor (UM( Any child (usually between 5-12 years old) who has paid a fee and enrolled in the UM program and who is traveling alone or with another UM
Union An organization, which represents and protects you as a FA. The Association of FAs, AFA, is the largest.
Wide-Bodied AC An aircraft with two aisles.
Zulu Time Greenwich, England time which standardizes the world times
AC or A/C Aircraft
A/CL Aircraft Left
A/CR Aircraft Right
AED Automated External Defibrillator
AFT Back portion of AC
APU Auxiliary Power Unit
ATC Air Traffic Control
CDT Central Daylight Time
CPR Cardio Pulmonary Resuscitation
CRM Crew Resource Managment
CSA Customer Service Agent
CST Central Standard Time
DOT Department of Transportation
EDT Eastern Daylight Time
ETD/ETA Estimated Time of Departure/Arrival
FA or F/A Flight Attendant
FAA Federal Aviation Administration
FAR Federal Aviation Regulations
FO First Officer
FFDO (Pilots trained to carry weapons) Federal Flight Deck Officer
FWD Front Part of AC
MST Mountain Standard Time
NTSB National Transportation Safety Board
PA Public Address
PDT Pacific Daylight Time
PIC Pilot In Command
POB Portable Oxygen Bottle
PSK Passenger Service Kit
PST Pacific Standard Time
SIDA Security Identification Display Area
TSA Transportation Security Administration
UM or UMNR Unaccompanied Minor
Pages linking here
(main versions and versions by same user)