co-workers at the airport who, serve customers, handle baggage, direct aircraft and equipment on the ground. Agents working in the airport terminal are also called airport sales agents -asa-
a reserve flight attendant scheduled stand by at the airport, airport alerts mat be assigned any trip during the 4-6 hours they are scheduled to stand by at the airport
the passengers who travel are always refereed to as customers. Flight attendants always need to be aware of our customers and their needs.
the captain sits in the left seat of the flight deck and is identified with four stripes on their uniform
any person whose primary job function is working on board an aircraft in flight
the department is responsible for assigning crew members to a flight
Flight service coordinator -FSC-
A flight attendant working a position designated as the leader of the flight attendant crew on trans-atlantic and trans-pacific flights on subsidiary continential flights. also referred to as the lead flight attendant.
First officer -FO-
pilot who sits in the right seat of the flight deck and has three stripes on their uniform