cesar521's version from 2016-01-19 04:02


Question Answer
affective component of an attitudethe way a person feels toward the object, person, or situation
aggressionwhen one person hurts or tries to destroy another person deliberately, either with words or with physical behavior
altruismhelping someone in trouble with no expectation of reward and often without fear for one’s own safety
attitudea tendency to respond positively or negatively toward a certain idea, person, object, or situation
attributionthe process of explaining both one’s own behavior and the behavior of other people
attribution theoryheider; a way of not only explaining why things happen but also why people choose the particular explanations of behavior that they do
behavior component of an attitudethe action that a person takes in regard to the person, object, or situation
central-route processingpeople attend to the content of the message
cognitive component of an attitudethe way a person thinks about him or herself, an object, or a situation
cognitive dissonancewhen people find themselves doing things or saying things that don’t match their idea of themselves as smart, they experience an emotional discomfort
companionate loveintimacy and commitment
compliancewhen people change their behavior as a result of another person or group asking or directing them to change
conformitychanging one’s own behavior to more closely match the actions of others
consumer psychologydevoted to figuring out how to get people to buy things that someone is selling
consummate lovewhen all three components of love are present
deindividuationthe lessening of their sense of personal identity and personal responsibility
diffusion of responsibilitythe phenomenon in which a person fails to take responsibility for either action or inaction because of the presence of other people who are seen to share the responsibility
dispositional causeon the other hand, if the cause of behavior is assumed to come from within the individual
door-in-the-face techniquethe larger request comes first
elaboration likelihood model of persuasionit is assumed that people either based on what they hear or they do not elaborate at all, preferring to pay attention to the surface characteristics of the message
foot-in-the-door techniquesmaller request followed by larger request
fundamental attribution errorthe tendency for people observing someone else’s actions to overestimate the influence of that person’s internal characteristics on behavior and underestimate the influence of the situation.
group polarizationthe tendency for members involved in a group discussion to take somewhat more extreme positions and suggest riskier actions when compared to individuals who have not participated in a group discussion
groupthinkwhen people within a group feel it is more important to maintain the group’s cohesiveness than to consider the facts realistically
implicit personality theorythe categories into which people place others are based on something
impression formationthe forming of the first knowledge a person has about another person
informational social influencewe take our cues for how to behave from other people when we are in a situation that is not clear
interpersonal attractionliking or having the desire for a relationship with someone else
lowball technique once a commitment is made, the cost of that commitment is increased ex. buying a car
milgramshocking experiment
normative social influencethe need to act in ways that we feel will let us be liked and accepted by others
obediencechanging one’s behavior at the direct order of an authority figure
peripheral-route processinga style of information processing that relies on peripheral cues, such as the expertise of the message source, the length of the message, and other factors that have nothing to do with the message content ex. people don’t pay attention to message
prejudicewhen a person holds an unsupported and often negative stereotyped attitude about the members of a particular social group
prosocial behaviorsocially desirable behavior that benefits others
realistic conflict theory of prejudicestates that increasing prejudice and discrimination are closely tied to an increasing degree of conflict between the in-group and the out-group
reciprocity of likingpeople have a very strong tendency to like people who like them
romantic loveintimacy and passion
scapegoata person or a group, typically a member or members of an out-group, who serves as the target for the frustrations and negative emotions of members of the in-group
self-perception theorydaryl bem; says that instead of experiencing negative tension, people look at their own actions and then infer their attitudes from those actions
situational causewhen the cause of behavior is assumed to be from external sources, such as the weather, traffic
social cognitionthe ways in which people think about other people and how those cognitions influence behavior toward those other people
social facilitationthe positive influence of others on performance
social impairmentthe negative influence of others on performance
social influenceinteractions provide ample opportunity for the presence of other people to directly or indirectly influence the behavior, feelings, and thoughts of each individual in a process
social loafingpeople who are lazy tend not to do as well when other people are also working on the same task, but they can do quite well when working on their own
social psychologylooks at behavior and mental processes but includes as well the social world in which we exist
stereotype vulnerabilitythe effect that a person’s knowledge of another’s stereotyped opinions can have on that person’s behavior
sternberglove consists of three basic components; intimacy, passion, and commitment