Ch.4 Public Speaking

cc0763's version from 2016-02-03 16:45


Question Answer
ListeningThe process by which receivers select, attend to, understand, remember, and respond to senders messages
SelectTo single out a message from several competing messages
AttendTo focus on incoming information for further processing
UnderstandTo assign meaning to the information to which you attend
RememberTo recall ideas and information
RespondTo react with a change in behavior to a speakers message
Working Memory TheoryA theory that suggest listeners find it difficult to concentrate and remember when their short term working memories full
PrejuidcePreconceived opinions, attitudes and beliefs about a person, place, thing or message
Listening StylesPreferred ways of making sense out of spoken messages
Relational- Oriented Listener Someone who is comfortable listening to others express feelings and emotions
Task-Oriented ListenerSomeone who prefers information that is well organized, brief , and precise
Analytical Listener Someone who prefers messages that are supported with facts and deatils
Critical ListenerSomeone who prefers to evaluate the message
Critical Listening Evaluating the quality of information, ideas, and arguments presented by a a speaker
Critical Thinking Making judgement about the conclusions presented in what you see, hear and read
FactsInformation that has been proven to be true by direct observation
InfrenceA conclusion based on partial information, or an evaluation that has not been directly observed
EvidenceThe facts, examples, opinion, and statistics that a speaker uses to support a conclusion
Logic A formal system of rules used to reach a conclsuion
Reasoning The process of drawing a conclusion from evidence
Rhetorical Criticism The process of using a method or standards to evaluate the effectiveness an appropriateness of messages
RhetoricThe use of symbols to create meaning to achieve a goal
Symbols Words, images and behaviors that create meaning
Rhetorical Strategies Methods and techniques that speakers use to achieve their speaking goals