the assumption that people are complex with widely varying needs is most associated with the _____ management approaches
the father of scientific management is ______
when the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?
if an organization was performing poorly and henri fayol were called in as a consultant, what would he most likely suggest to improve things?
Teach managers to better plan and conrtol
one example of how scientific management principles are applied in organizations today would be:
A results based compensation system
the hawthorne studies are important because they raised awareness of the important influences of ______ on productivity
advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from:
the highest level in maslow's hierarchy is the level of _____ needs
conflict between the mature adult personality and a rigid organization was a major concern of
when people perform in a situation as they are expected to, this is sometimes called the _____ effect
resource acquisition and customer satisfaction are important when an organization is viewed as a(n)
when your local bank or credit union is viewed a san open system, the loan processing department would be consideres a
when a manager notices that sheryl has strong social needs and assigns her a job in customer relations, while also being sure to give kwabena lots of praise because of his strong ego needs, the manager is displaying
in a learning organization, as described by peter senge, one would expect to find
Employees who are willing to set aside old thinking and embrace new ways
the key outcomes of high performance organiztions are both consistent high performance and
the reasons why businesses go international include gaining new markets and the search for _____
Lower labour costs
when rocky brands decided to buy full ownership of a manufacturing company in the dominican, rocky was engaging in which form of international business?
a form of international business that falls into the category of a direct investment strategy is _______
the world trade organization would most likely become involved in disputes between countries over _____
business complaints about copyrights protection and intellectual property rights in some countries illustrates how differences in _____ can impact international operations
in ______ cultures, members tend to do one thing at a time; in ______ cultures, members tend to do many things at once.
a culture that places great value on meaning expressed in the written or spoken word would be described as_____ by hall
it is common in malaysian culture for people to value teamwork and to display great respect for authority. hofstede would describe this culture as high in both _______
Collectivism and power distance
in hofstede's study of national cultures, america was found to be the most _______ compared with other countries in his sample
it is _______ when a foreign visitor takes offence at a local custom such as dining with one's fingers, considering it inferior to the practices of his or her own culture
when a clothing manufacturer buys cotton in egypt, has tops sewn from sri lanka according to designs made in italy, and then offers them for sale in canada, this form of international business is known as _______
the difference between an international business and a transnational corporation is that the transnational _______
tries to operate without enthnocentric attitudes
the corruption of foreign public officials act makes it illegal for ______
Canadian businesses to make "payoffs" abroad to gain international business contracts
in a culture described by project GLOBE as high in _______, one would expect to find men and women treated equally in terms of job and career opportunities.
hofstede would describe a culture whose members respect age and authority and whose workers defer to the preferences of their supervisors as _______
values are personal beliefs that help determine whether a behaviour will be considered ethical or unethical. an example of a terminal value is _____
under the ____ view of ethical behaviour, a business owner would be considered ethical if she reduced a plant's work force by 10% in order to cut costs to keep the business from failing and thus save jobs for the other 90%
a manager's failure to enforce a late to work policy the same way for all employees is an ethical violation of ______ justice
the sarbanes oxley act of 2002 makes it easier for corporate executives to ________
Be tried and sentenced to jail for financial misconduct
two "spotlight" questions for conducting the ethics double check of a decision are (a) how would i feel if my family found out about this? and (b) how would i feel if ______
this was printed in the local newspaper or appeared on the internet
research on ethical dilemmas indicates that ______ is/are often the cause of unethical behaviour by people at work
Pressures from bosses and superiors
customers, investors, employees, and regulators are examples of ______ that are important in analysis of corporate social responsibility
two employees are talking about their employers. sayed says that ethics training and codes of ethical conducts are worthless; maura says these are the best ways to ensure ethical behaviour in the organization. who is right and why?
Neither sayed nor maure - training and codes can aid but never guarantee ethical behaviour
a proponent of the classical view of corporate social responsibility would most likely agree with which of these statements?
The primary responsibility of business is to maximize business profits
an amoral manager ________
Acts unethically but not intentionally
an organization that takes the lead in addressing emerging social issues is being _______, showing the most progressive corporate social responsibility strategy
the criterion of ______ responsibility identifies the highest level of conviction by an organization to operate in a responsible manner
which ethical position has been criticized as a source of "ethical imperialism"
a manager supports an organization's attempts at self governance when he or she always tries to achieve performance objectives in ways that are ______
Ethical and socially responsible
which of the following is NOT a reason why a company should focus on sustainability